WhatsApp, the instant web-based messaging service used by billions of people across the world, is now working — after an outage that lasted for hours.
Around 8 am on Tuesday, users of the Meta-owned platform started reporting that they were unable to send or receive messages.
The outage affected both personal and group chats alike.
WhatsApp Web was also affected by the outage, with the app’s web client no longer connecting — as of the time of this report.
Data on Down Detector, the tech outage tracker, confirmed WhatsApp is not working in several countries.
Down Detector data on WhatsApp outage as of October 25
Among the countries also affected were South Africa, Egypt, Malaysia, Indonesia, India, Kenya, Mexico, Turkey, Brazil, Uganda, Zambia, the United Kingdom, and parts of the United States.
Meta earlier acknowledged the outage and also shared a statement that it was working to get it fixed.
It is, however, understood that WhatsApp services are back online and the app now working for Android and iOS apps as well as via WhatsApp Web.
In October 2021, WhatsApp and other Meta products suffered a six-hour outage that multiple security experts had blamed a domain name system (DNS) issue as a possible culprit.
The outage was the second in 2021 with the first happening in March.
It also marked the worst outage for the tech giant since 2008, when a bug knocked Facebook offline for about a day